1. Who these terms apply to
These terms govern the supply of a Bottleneck & Quick Wins session by Sellers Side LTD (company number 13329495, registered office 167-169 Great Portland Street, London, W1W 7LT) to you.
This is a business-to-business service. By booking, you confirm you are acting for purposes relating to your trade or business, and not as a consumer. Consumer cancellation rights under the Consumer Contracts Regulations 2013 do not apply.
2. What you get
A Bottleneck & Quick Wins session comprises:
- An analysis of the Amazon account reports you supply, carried out before the call.
- A live 60-minute video call in which we walk you through what we found: the single biggest constraint on your account's profitability, and the specific actions we would take first.
- A written summary of the findings and recommended actions, sent within 3 working days of the call.
The session is advisory. It does not include implementation, ongoing management, account access, or any work outside the call and summary.
3. Price, VAT and payment
The fee is $400 USD, payable in full at the time of booking via Stripe. Your booking is not confirmed until payment has cleared.
Prices are exclusive of VAT. Sellers Side LTD is registered for UK VAT under number GB377445070. VAT at the prevailing UK rate is added for customers established in the United Kingdom. For business customers established outside the United Kingdom, this supply is outside the scope of UK VAT and no UK VAT is charged; you may have an obligation to account for tax in your own country.
We accept a limited number of sessions each week. Availability shown at the time of booking is the availability that exists.
4. What we need from you
You must send us the reports listed in your confirmation email at least 3 working days before your scheduled call. If we do not receive them in time we may:
- proceed with a reduced analysis based on what we have; or
- move your session to the next available slot.
We cannot deliver a meaningful session without your data, and a session delivered without it is still a session delivered.
You confirm that you are entitled to share the data you send us and that doing so does not breach any agreement you are party to.
5. Rescheduling and cancellation
You may reschedule once, free of charge, if you give us at least 48 hours' notice. Rescheduling requests inside that window, and second reschedules, are at our discretion.
If you do not attend your scheduled call and have not told us in advance, the session is treated as delivered and no refund is due. We will send you the written analysis regardless.
If we cancel or cannot deliver your session, you get a full refund or a rescheduled slot, at your choice.
6. Our guarantee
If you attend your session and do not believe we identified a bottleneck, or a set of actions, worth more than the fee you paid, tell us within 7 days of the call and we will refund you in full. You do not need to justify the decision.
This guarantee is available once per business, and requires that you attended the call and supplied the reports we asked for.
7. Confidentiality
Each of us will keep the other's confidential information confidential and use it only for the purposes of the session. Your account data, figures and strategy are your confidential information. Our analysis methods, frameworks and materials are ours.
8. Results
We give you our honest professional assessment based on the data you provide. We do not guarantee any particular outcome, increase in sales, reduction in advertising cost, improvement in profitability, or any other result. Amazon's marketplace, its algorithms, your competitors and your own execution all affect what happens next, and none of them are within our control.
Any figures, case studies or results referenced in our marketing describe outcomes achieved by specific clients in specific circumstances. They are not a promise, projection or typical result.
Nothing we provide is legal, tax, accounting or financial advice.
9. Intellectual property
You own your data. We own our frameworks, templates and materials. On payment in full, you get a non-exclusive, perpetual licence to use the written analysis we produce for you within your own business. You may not resell it, publish it, or provide it to a competitor of ours.
10. Our liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.
Subject to that, our total liability arising out of or in connection with a session is limited to the fee you paid for it, and we are not liable for loss of profit, loss of revenue, loss of sales, loss of goodwill, loss or corruption of data, business interruption, or any indirect or consequential loss, however arising.
11. General
We may update these terms; the version that applies to your session is the version in force when you booked. If any provision is found unenforceable, the rest continues to apply. Nothing here creates a partnership, agency or employment relationship. A person who is not a party to these terms has no right to enforce them.
These terms and any dispute arising from them are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
Contact: support@sellersside.com